ConRes makes it simple and cost effective to free up your IT staff
Our End-User Device Lifecycle Management solution combines configuration, deployment and on-going device management and support into a unified end-to-end solution.
As the future of work continues to shift to a more hybrid workforce, it is more crucial than ever for organizations to have end-to-end device lifecycle support and a ready-to-work experience for users each and every day.
Maximize productivity and get more out of your devices with ConRes End-User Device Lifecycle Management.
Supporting a hybrid workforce
As the future of work continues to shift to a more hybrid workforce, it is more crucial than ever for organizations to have end-to-end device lifecycle support and a ready-to-work experience for users each and every day. ConRes’ End-User Device Lifecycle Management solution combines configuration, deployment, ongoing device management and support into a unified end-to-end solution.
Integration and Logistics Facility
Getting devices into users’ hands quickly and correctly requires more than a warehouse. Our Integration and Logistics Facility handles the full physical lifecycle of every device—from initial tagging and intelligent provisioning to repair, refurbishment and responsible decommissioning. Every step is executed with the accuracy and consistency your program demands.
- Asset tag and label
- Kitting Intelligent
- Provisioning
- Decommissioning
- Repair / refurbish
- Reporting
Security
Securing a hybrid workforce means protecting endpoints wherever they live—on-site, at home or anywhere in between. ConRes delivers layered endpoint security that keeps devices compliant, monitored and protected without adding burden to your internal team.
- Managed Detection and Response (MDR)
- Endpoint management
- Patch updates
- Mobile Device Management (MDM)
Asset management
Keeping track of what you own, what it’s worth and what it costs to maintain is foundational to sound IT operations. Our asset management services give you clear visibility and control across your full device estate — from workstations and peripherals to software licenses and warranty coverage.
- Workstation and peripherals
- Software license administration
- Warranty services
- CapEx / OpEx management
Managed services
When end users have a problem, they need answers fast. Our US-based managed services team provides around-the-clock support backed by a dedicated Technical Account Manager who knows your environment and your users — so issues get resolved quickly and your IT team can focus on higher-value work.
- 24x7x365 service desk
- 100% US-based resources
- End-user support and troubleshooting
- Technical account manager
End-user personas
Not every user needs the same device or the same setup. By developing role-based personas tied to application requirements and security policies, we ensure every employee gets a device configured for how they actually work — reducing friction at deployment and throughout the lifecycle.
- Develop persona based on role, applications and security
- Define kitting rules by persona